Privacy policy

This Privacy Policy explains how AFSHEVA collects, uses, stores, and shares your personal information when you visit or make a purchase from www.afsheva.com (the “Site”).

Personal Information We Collect

When you visit the Site, place an order, or attempt to make a purchase, we may collect certain personal information from you, including:

• Your name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

• Order details

We refer to this information as “Order Information.”

We may also collect certain technical information automatically when you visit the Site, such as your device type, browser, IP address, pages viewed, and interactions with the Site.

How We Use Your Personal Information

We use the Order Information we collect to:

• Process and fulfil orders placed through the Site

• Process payments

• Arrange shipping and delivery

• Provide invoices and order confirmations

• Communicate with you regarding your order

• Provide customer support

• Screen orders for potential risk or fraud

• Improve our products, services, and website

• Send information, promotions, or advertisements about our products and services when permitted and in accordance with your preferences

Sharing Your Personal Information

We may share your personal information with trusted service providers who help us operate our business, including payment processors, delivery companies, website hosting providers, analytics providers, and marketing service providers.

We may also share your personal information when required to comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.

We do not sell your personal information to third parties.

Payments

Payments made through the Site may be processed by third-party payment service providers. AFSHEVA does not directly store complete credit or debit card details.

Payment providers process your information according to their own privacy policies and security practices.

Website Errors and Inaccuracies

Our team makes every reasonable effort to ensure that the information displayed on the Site is accurate and up to date.

However, the Site may occasionally contain errors relating to product descriptions, prices, discounts, availability, promotions, or other information.

AFSHEVA reserves the right to correct any errors, update information, or cancel an order if any product information, pricing, discount, or availability is incorrect.

If an order is affected by an error, we may contact you and provide an appropriate resolution, including cancellation or refund where applicable.

Cookies

The Site may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, prevent fraud, and support marketing activities.

You may disable cookies through your browser settings. However, disabling cookies may affect certain features or functions of the Site.

Do Not Track

Some browsers allow users to send a “Do Not Track” signal.

Please note that we may not alter our Site’s data collection and usage practices when we receive a Do Not Track signal from your browser.

Your Rights

Depending on the laws applicable to you, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Withdraw consent for certain uses of your information

• Object to or restrict certain processing activities

To exercise any of these rights, please contact us using the contact details provided below.

We may need to verify your identity before processing your request.

Data Retention

When you place an order through the Site, we may retain your Order Information for our business, tax, accounting, fraud-prevention, and legal records.

We will retain your information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

The Site may contain links to third-party websites or services.

AFSHEVA is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

Children’s Privacy

The Site is not intended for children who are not legally permitted to make online purchases.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, legal obligations, or regulatory requirements.

Any updated version will be posted on this page with a revised effective date.

Contact Us

For more information about our privacy practices, to ask a question, exercise your rights, or make a complaint, please contact us:

Business Name: AFSHEVA
Website: www.afsheva.com
Email: info@afsheva.com

Last updated: August 5, 2026